Wednesday, January 12, 2011

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JOB ENRICHMENT

The time when a worker was engaged all day at a monotonous and repetitive function such as tightening a bolt on an assembly line, they are definitely gone. Today has been a repetitive task as creating job dissatisfaction, discouragement, frustration and, paradoxically, also stress because the employee feels that he has no control over their work.

But the challenge today is greater, and is to enrich the job. The enrichment of the job is an approach that seeks to redesign jobs to increase motivation and job satisfaction.

In general, the posts are enriched by allowing employees to take on greater responsibilities and new functions, thus allowing a more diverse, learning new ones, and this leads to greater motivation, better quality to the work itself, and increased satisfaction. It also means a challenge, who can show potentials own takes on some of which had earlier failed to realize. The enrichment of the job, gets a full agreement with the polyfunctionality.

There are many ways to enrich the job. One of the best known and practiced has been, since time-job rotation, so that the employee more fully mastered all tasks or functions of a company, the best known case is the rotation of positions that banks do.

Another way is to give a more complete responsibility for what you are doing and the tools you use, if it is a driver, who has at least some involvement in the maintenance and minor repairs of the vehicle, for example. Another novel way to enrich the work is to link the employee with customers. In a garage for example, would be interesting to converse mechanics with customers, and we explain directly some flaws and doubts.

A more complete control to organize, and greater responsibility for the outcome of what he does, can also be rewarding. This provides greater autonomy and less external control. Even some companies that give employees some freedom in the choice of schedules.
Try to have a more holistic and less skilled, may be another way. Sometimes the tasks are so specialized that it loses sight of the whole, as the case of the operator of the bolt. You could also try a repair mechanical failures, out to prove himself to the car, or participate in the purchase parts.

Finally, there are many ways to enrich the workplace, and this depends on the creativity of the human resources manager, as well as the direct supervisor and the employees themselves. All this allows the person to learn new functions, better serve the business and eventually be better prepared if it ends its relationship with her. Therefore, everyone wins.

However, there are people at work do not want any complications, and may prefer not to take the challenge. But it is the less, because in general when people are given confidence, they provide new challenges and are given some freedom over their own work, usually respond well.

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